Pay Grade: 102 SCOPE OF POSITION The Business Systems Analyst will act as a liaison between Information Systems and our customers. They are responsible for maintenance and development of applications necessary to meet the needs of MSHA. The Business Systems Analyst will act as a liaison between Information Systems and our customers. They are responsible for maintenance and development of applications necessary to meet the needs of MSHA. In addition, the Business Systems Analyst will provide on-going support and enhancements to the systems once they are placed into production. This individual will be the Information Systems Department representative to the MSHA department(s) responsible for analyzing and designing systems to meet user needs; installing new releases; training users on use of system features; documenting training manuals and troubleshooting documentation; and working closely with the department system administrators to troubleshoot problems that occur during daily operations. The Business Systems Analyst will work with the system administrators from each of the facilities to determine optimal solutions and propagate best practices. They must possess good verbal and written communication skills. It is vital that an individual in this position have strong communication skills and that written communication is legible.The Business Systems Analyst must possess initiative, sound judgment and high aptitude for organization and attention to detail required carrying out job duties. The desire to provide exceptional customer service is required. Above average intelligence is necessary to comprehend and solve problems. MSHA expects that every team member will role model Patient-Centered Care behaviors and be guided by MSHA's Values and the Principles of Patient-Centered Care. Every member of MSHA's leadership team is accountable for coaching and monitoring reporting team members to ensure that the standards and initiatives of Patient-Centered Care are a living reality in their work units / Departments. It is vital that an individual in this position be capable of good communication skills. It is of the utmost importance that written communication is legible. EDUCATION & EXPERIENCE EDUCATION: This position requires an Associate Degree or Bachelor's Degree, preferably in Healthcare, Business or Computer Science. EXPERIENCE: Five or more years experience in system support, design and analysis or successful demonstrated performance in a position of similar duties will be given consideration. SPECIFIC SKILLS: - Previous Healthcare / Hospital Information Systems (a plus)
- Database Modelling & Reporting
- Form Building (Based on End User Requirements)
- Data Integrity & Analysis
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